Santa was tired. His once glimmering soul had grown dim and blank, his eternal body in good health but his aging and tired bones were no longer able to be carried along by his noble spirit. Clausette took over the Christmas business in the late 1980's when the growth of technology seemed at its peak. And over the next few decades, things started to change rapidly.
First and foremost, what was once a job for one person now became a job for many. Clausette isn't the only Santa of the world. There is a Santa just like her for each region on Earth. Africa. Asia. Europe. North America. South America. Australia and the Pacific Islands. She's not at liberty to discuss who exactly she has running the show down there, but it was important to her to recruit new people to the North Pole to keep up with the rising tide of population!
Secondly, the North Pole began to take advantage of technology. Gone were the elf-created toys in the sweatshops of old and in were the factories of the future!